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1800 244 400 INTL. +61 3 8827 0770
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Sheraton Ottawa Hotel

Sheraton Ottawa Hotel

Ottawa Ontario
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:

  • Dining venue(s)
The property will be renovating from June 26 2026 to May 31 2028 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

From weekend getaways to school holidays, Sheraton Ottawa Hotel offers a comfortable base for the whole family, within a 10-minute walk of Rideau Canal and Parliament Hill. This hotel is 20 minutes walk to Rogers Centre Ottawa and 20 minutes walk to University of Ottawa.

Kids stay happy thanks to air conditioning, mini-refrigerator, room service, complimentary high-speed WiFi, daily housekeeping, in-room coffee & tea facilities, a 50-inch flat-screen TV and a private bathroom with premium toiletries, kid-friendly amenities and movie nights. Conveniences include an in-room safe, a desk, an iron and ironing board and a phone.

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Property Details

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a ballroom.

  • Dry cleaning/laundry service
  • Vegetarian breakfast available
  • No single-use plastic straws
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 77
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Bicycle rentals nearby
  • Recycling
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Horse riding nearby
  • Multilingual staff
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Rock climbing nearby
  • Water-efficient showers only
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Conference space
  • Valet parking (surcharge)
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 829
  • 24-hour business center
  • Concierge services
  • Total number of rooms - 236
  • Number of floors - 17

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 19 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at Carleton Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 829 square feet (77 square meters) of space consisting of conference space and 10 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sparks Street - 0.2 km / 0.1 mi
Bank Street Promenade - 0.3 km / 0.2 mi
Elgin Street - 0.3 km / 0.2 mi
National Arts Centre - 0.4 km / 0.3 mi
Confederation Park - 0.4 km / 0.3 mi
Bank of Canada Museum - 0.5 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Rideau Canal - 0.6 km / 0.3 mi
Parliament Hill - 0.6 km / 0.3 mi
Ottawa Locks 1-8 - 0.7 km / 0.4 mi
Ottawa City Hall - 0.7 km / 0.4 mi
Supreme Court of Canada - 0.8 km / 0.5 mi
Major's Hill Park - 0.8 km / 0.5 mi
The preferred airport for Sheraton Ottawa Hotel is Ottawa International Airport (YOW) - 13.9 km / 8.6 mi

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

150 Albert St, Ottawa, Ontario K1P5G2, Canada
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