Karuizawa Tsuruya Ryokan

Check-in

Check-in is from 3:00 PM until 5:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9 AM - 9 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 5 PM to receive dinner. Guests with Breakfast/Half Board plans must book meals in advance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Local cuisine breakfasts are available daily from 7:30 AM to 9 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Old Karuizawa Ginza Street - 0.1 km / 0.1 mi
Karuizawa Shaw Memorial Church - 0.2 km / 0.1 mi
Muro Saisei Memorial Hall - 0.3 km / 0.2 mi
Alexander Shaw Memorial Hall - 0.3 km / 0.2 mi
St. Paul's Catholic Church Karuizawa - 0.4 km / 0.3 mi
Kozensui - 1.3 km / 0.8 mi
Karuizawa New Art Museum - 1.4 km / 0.9 mi
Karuizawa Flower Museum - 1.7 km / 1.1 mi
Kumoba Pond - 1.8 km / 1.1 mi
Karuizawa Ohga Hall - 2 km / 1.2 mi
Karuizawa Station Building Memorial - 2.2 km / 1.3 mi
Karuizawa Prince Shopping Plaza - 2.5 km / 1.5 mi
Kumanokotai Shrine - 2.7 km / 1.7 mi
Usui Pass - 2.7 km / 1.7 mi
Usui Pass Observation Platform - 2.8 km / 1.8 mi
The nearest airports are:
Shinshu - Matsumoto Airport (MMJ) - 142.1 km / 88.3 mi
Haneda Airport (HND) - 196.6 km / 122.1 mi
Narita Intl. Airport (NRT) - 243.3 km / 151.2 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
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• No rollaway/extra beds available

Pets

• Pets not allowed