Mandarin Oriental, Kuala Lumpur

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Please note that any special requests must be confirmed by contacting the hotel in advance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

Other details

Enjoy international cuisine at Mosaic, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kuala Lumpur Convention Centre - 0.2 km / 0.1 mi
Suria KLCC Shopping Centre - 0.3 km / 0.2 mi
Petronas Twin Towers - 0.5 km / 0.3 mi
Petrosains Science Discovery Centre - 0.5 km / 0.3 mi
KLCC Park - 0.6 km / 0.4 mi
Pavilion Kuala Lumpur - 1 km / 0.6 mi
Kuala Lumpur Forest Eco Park - 1.1 km / 0.7 mi
Fahrenheit 88 Shopping Mall - 1.2 km / 0.7 mi
Lot 10 Shopping Centre - 1.3 km / 0.8 mi
Jalan Alor - 1.4 km / 0.9 mi
Bukit Bintang Plaza - 1.5 km / 0.9 mi
Changkat Bukit Bintang - 1.5 km / 0.9 mi
Ampang Park - 1.5 km / 0.9 mi
Sungei Wang Plaza - 1.5 km / 0.9 mi
Kuala Lumpur Tower - 1.6 km / 1 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 26.7 km / 16.6 mi
Kuala Lumpur International Airport (KUL) - 61 km / 37.9 mi
The preferred airport for Mandarin Oriental, Kuala Lumpur is Kuala Lumpur International Airport (KUL).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 5 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed

Pets

• Service animals not allowed
• Pets not allowed