Name: Sheraton Santiago Hotel and Convention Center
Address: Ave Santa Maria 1742, Santiago, 1742, CL
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.1

Santiago Region Metropolitana

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Discover a paradise for pets and their owners at Sheraton Santiago Hotel and Convention Center, where four-legged travelers are treated like VIP guests, you'll be a 3-minute drive from Costanera Center and 5 minutes from Palacio de la Moneda. This family-friendly hotel is 10 minutes drive to Parque Arauco Mall and 7 minutes walk to Santiago Metropolitan Park.

Relax in accommodations featuring room service, complimentary high-speed WiFi, a 32-inch flat-screen TV, air conditioning, premium bedding, cable & satellite channels, a fully-stocked minibar and in-room coffee & tea facilities, easy-clean surfaces and versatile comforts. Conveniences include an iron and ironing board, an in-room safe, wheelchair-accessibility, a desk, a phone and bathrobes.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can get around on the shuttle (surcharge), which operates within 50 km.

Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Vegetarian breakfast available
Number of meeting rooms - 1
Conference space size (meters) - 704
Bicycle on site
Free wired internet
Limo or town car service available
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Number of outdoor pools - 1
Braille or raised signage
Ski storage
Number of indoor pools - 1
Assistive listening devices available
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Airport transportation (surcharge)
Recycling
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Rooftop garden
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Free grocery shopping service
Dog exercise area
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Garden
Free newspapers in lobby
Wedding services
Area shuttle (surcharge)
Luggage storage
Business center
24-hour front desk
Number of restaurants - 4
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Self parking (surcharge)
Conference space
Terrace
Hair salon
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 7578
Concierge services
Number of buildings/towers - 1
Total number of rooms - 379
Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy international cuisine at El Jardin Coffee Shop, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 7578 square feet (704 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Clínica Indisa - 0.6 km / 0.4 mi
Sculpture Park - 0.6 km / 0.4 mi
Santiago Metropolitan Park - 0.8 km / 0.5 mi
Municipal Market of Providencia - 1 km / 0.6 mi
Sernatur - 1.1 km / 0.7 mi
Drugstore - 1.1 km / 0.7 mi
Santiago Cable Car: Oasis Station - 1.1 km / 0.7 mi
Nescafé Theater of The Arts - 1.1 km / 0.7 mi
Vivo Panorámico - 1.2 km / 0.8 mi
Santiago Cable Car: Tupahue Station - 1.3 km / 0.8 mi
Costanera Center - 1.5 km / 0.9 mi
Gran Torre Santiago - 1.6 km / 1 mi
Clinica Santa Maria - 1.9 km / 1.2 mi
Parque Metropolitano - 2 km / 1.2 mi
Chilean National Zoo - 2.2 km / 1.3 mi
The preferred airport for Sheraton Santiago Hotel and Convention Center is Santiago Intl. Airport (SCL) - 20.7 km / 12.9 mi

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQIA+ friendly

Pets

Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately CLP 11000 for adults and CLP 11000 for children
Fee for in-room wireless internet: CLP 0 per day (rates may vary)
Fee for in-room wired internet: CLP 0 per day (rates may vary)
Airport shuttle fee: CLP 35000 per vehicle (one way)
Pet fee: CLP 81000 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: CLP 30000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ave Santa Maria 1742, Santiago, Region Metropolitana 1742, Chile

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Sheraton Santiago Hotel and Convention Center

Renovations