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Four Points By Sheraton Cuenca

Four Points By Sheraton Cuenca

Cuenca
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from October 22 2025 to October 25 2025 (dates subject to change):

  • Swimming pool
The following facilities are closed on Monday:
  • Indoor pool
  • Hot tub

Bring your furry friend to a home away from home at Four Points By Sheraton Cuenca, where every tail wag is welcomed with open arms, you'll be connected to the convention center, just steps from Mall del Rio and a 3-minute drive from Museum of Metals. This hotel is 3 minutes drive to Cuenca Botanical Garden and 4 minutes drive to Alejandro Serrano Aguilar Stadium.

Enjoy hassle-free stays with a 32-inch flat-screen TV, cable & satellite channels, room service, rainfall showerhead, in-room coffee & tea facilities, a private bathroom with premium toiletries, daily housekeeping and complimentary high-speed WiFi, thoughtful room features designed to suit every guest. Conveniences include a phone, an in-room safe, a desk, wheelchair-accessibility and an iron and ironing board.

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Property Details

Be sure to enjoy recreational amenities, including a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Free airport transportation
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Multilingual staff
  • Free breakfast (local cuisine)
  • Number of accessible parking spaces - 3
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Health club
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Registration desk height (centimeters) - 112
  • Elevator door width (inches) - 42
  • Registration desk height (inches) - 44
  • Elevator door width (centimeters) - 106
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Sauna
  • Steam room
  • Free self parking
  • Terrace
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Mall del Rio - 0.1 km / 0.1 mi
Mirador de Turi - 1.4 km / 0.9 mi
Museum of Metals - 1.4 km / 0.9 mi
Cuenca Botanical Garden - 2 km / 1.2 mi
Galeria FVega - 2.2 km / 1.4 mi
Alejandro Serrano Aguilar Stadium - 2.4 km / 1.5 mi
Pista De Bicicross Bmx Cuenca - 2.4 km / 1.5 mi
Cuenca Municipal Planetarium - 2.6 km / 1.6 mi
Inter-American Center of Popular Arts - 2.8 km / 1.7 mi
Sombrero Museum - 2.9 km / 1.8 mi
Río Tomebamba & Calle Larga - 3 km / 1.9 mi
Chahuarchimbana House Museum - 3 km / 1.9 mi
Las Conceptas Museum - 3.1 km / 1.9 mi
University of Cuenca's Orchid Garden - 3.1 km / 1.9 mi
Museum of the Aboriginal Cultures - 3.1 km / 1.9 mi
The preferred airport for Four Points By Sheraton Cuenca is Cuenca (CUE-Mariscal Lamar) - 8.5 km / 5.3 mi

  • Pool access available from 9:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.

Other charges

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador
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Free WiFi
Free breakfast (local cuisine)
Free self parking
Number of restaurants - 1
Swimming pool
Number of bars/lounges - 1