Hotel Palace Puebla

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zócalo de Puebla - 0.2 km / 0.1 mi
Poblano de Arte Virreinal Museum - 0.2 km / 0.1 mi
Street of Candies - 0.2 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.3 km / 0.2 mi
Mexican Revolution Museum - 0.3 km / 0.2 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Candy Street - 0.3 km / 0.2 mi
Rosario Chapel - 0.3 km / 0.2 mi
Iglesia de la Compañía - 0.3 km / 0.2 mi
El Parian Market - 0.4 km / 0.3 mi
Palafoxiana Library - 0.4 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Amparo Museum - 0.5 km / 0.3 mi
Callejon del Sapo - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
The nearest major airport is Puebla Intl. Airport (PBC) - 34 km / 21.1 mi

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed