Serena Village

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property charges consumption-based electricity fees.

Other details

Grab a bite from the grocery/convenience store serving guests of Serena Village. Wrap up your day with a drink at the beach bar.

Featured amenities include express check-out, multilingual staff, and an elevator. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Downtown Punta Cana - 5.2 km / 3.3 mi
Bavaro Adventure Park - 5.3 km / 3.3 mi
San Juan Shopping Center - 5.6 km / 3.4 mi
Coco Bongo Punta Cana - 6.2 km / 3.9 mi
BlueMall Punta Cana - 7.3 km / 4.5 mi
Bavaro Lagoon - 7.8 km / 4.8 mi
Manati Park Bavaro - 9.7 km / 6 mi
The Lakes Barcelo Bavaro Golf Course - 10.2 km / 6.3 mi
Cocotal Golf and Country Club - 10.3 km / 6.4 mi
Bavaro Beach - 10.6 km / 6.6 mi
Corales Golf Course - 12 km / 7.4 mi
Los Corales Beach - 12 km / 7.5 mi
Aromas Museum - 12.1 km / 7.5 mi
Indigenous Eyes Ecological Park - 12.5 km / 7.8 mi
La Cana Golf Course - 12.8 km / 8 mi
The preferred airport for Serena Village is Punta Cana Intl. Airport (PUJ) - 9.2 km / 5.7 mi

• Pool access available from 9:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property:

• Breakage deposit: USD 100 per stay
• A damage deposit of USD 100 will be collected before check-in.
• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.