Discover a paradise for pets and their owners at El Viso Smart II, where four-legged travelers are treated like VIP guests, you'll be within a 5-minute drive of Bernabéu Stadium and Thyssen-Bornemisza National Museum. This family-friendly hotel is 7 minutes drive to Prado Museum and 8 minutes drive to El Retiro Park.

Relax in accommodations featuring a private bathroom with premium toiletries, mini-refrigerator, complimentary high-speed WiFi, premium bedding, a flat-screen TV, Egyptian-cotton sheets, streaming services and rainfall showerhead, easy-clean surfaces and versatile comforts. Conveniences include an in-room safe, an iron and ironing board, a full kitchen and wheelchair-accessibility.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the theme park shuttle (surcharge).

Covered parking
Dry cleaning/laundry service
Distance from property (meters) - 20
Garage
Mountain biking nearby
Books
Train station pickup (surcharge)
Wheelchair accessible (may have limitations)
Babysitting or childcare (surcharge)
Free wired internet
Train station drop-off (surcharge)
Free WiFi
Number of bars/lounges - 2
Casino shuttle (surcharge)
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Shopping center shuttle (surcharge)
Shopping mall on site
Art gallery on site
Off-street parking
Airport transportation (surcharge)
Designer stores on site
Distance from property (ft) - 66
Luggage storage
Bus station shuttle (surcharge)
Express check-out
Coin laundry on site
Business center
Multilingual staff
Conference center
Breakfast available (surcharge)
Number of restaurants - 5
Housekeeping on request
Segway rental/tour nearby
Theme park shuttle (surcharge)
Ecotours nearby
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 2
Laundry facilities
Hiking/biking trails nearby
Elevator
Self parking (surcharge)
Wheelchair accessible path of travel
Concierge services
Number of bedrooms - 3
Total number of rooms - 3

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, onsite parking, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned

Other details

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Self-serve breakfasts are available daily from 6 AM to noon for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Golden Mile - 0.6 km / 0.4 mi
Paseo de la Castellana - 0.7 km / 0.4 mi
National Auditorium of Music - 0.9 km / 0.6 mi
Azca Financial District - 1 km / 0.6 mi
U.S. Embassy - 1 km / 0.6 mi
San Camilo Hospital Quirón - 1 km / 0.6 mi
ABC Serrano - 1.3 km / 0.8 mi
Sorolla Museum - 1.5 km / 0.9 mi
El Corte Inglés - 1.8 km / 1.1 mi
Bernabéu Stadium - 1.8 km / 1.1 mi
Calle de Alcalá - 1.9 km / 1.2 mi
Nuevo Teatro Alcala - 2.1 km / 1.3 mi
Parque de Berlin - 2.1 km / 1.3 mi
Plaza de Colon - 2.2 km / 1.4 mi
Movistar Arena - 2.3 km / 1.5 mi
The preferred airport for El Viso Smart II is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.8 km / 7.4 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is not required for transportation to and from this property.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Contactless check-out is available
LGBTQIA+ friendly
Private host property
No rollaway/extra beds available
Property uses a professional cleaning service
Events/parties not allowed
Cashless transactions are available
No front desk
Essential workers only - NO
Guest will receive an email before arrival 2 weeks
Guests will receive an email with special check-in instructions

Pets

Maximum number of pets per room 1
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 300.0 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Fee for self-serve breakfast: approximately EUR 9 for adults and EUR 9 for children
Airport shuttle fee: EUR 50 per vehicle (one-way)
Covered self parking fee: EUR 20.00 per night
Nearby parking fee: EUR 20 per night (66 ft away)
Pet fee: EUR 9 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 9:00 PM and midnight
Housekeeping fee: EUR 50 per day; may vary based on length of stay
Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Lopez de Hoyos 60, Madrid, Madrid 28002, Spain

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El Viso Smart II

Renovations