NH Collection Medellín Royal

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cygnus, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Medellín? This hotel has 97 square feet (9 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Río Sur Shopping Center - 0.2 km / 0.1 mi
Santafé Mall - 0.3 km / 0.2 mi
Oviedo Shopping Center - 0.3 km / 0.2 mi
Golden Mile - 0.4 km / 0.2 mi
La Strada Mall - 0.6 km / 0.4 mi
Museo El Castillo - 1.1 km / 0.7 mi
Las Vegas Clinic - 1.2 km / 0.7 mi
EAFIT University - 1.2 km / 0.7 mi
Medellín Clinic - El Poblado - 1.2 km / 0.8 mi
Linear Park President - 1.3 km / 0.8 mi
Poblado Park - 1.6 km / 1 mi
La Frontera Park - 1.7 km / 1.1 mi
The Dancer's Park - 1.7 km / 1.1 mi
Lleras Park - 1.7 km / 1.1 mi
El Tesoro Shopping Park - 2 km / 1.2 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 22.5 km / 14 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 55
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 25
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.