Pousada Vila Serrano

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the snack bar/deli serving guests of Pousada Vila Serrano. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Igreja Senhor dos Passos - 0.2 km / 0.1 mi
Senhor dos Passos Church - 0.3 km / 0.2 mi
French Vice-Consulate Building - 0.4 km / 0.2 mi
Prefeitura Municipal - 0.5 km / 0.3 mi
Otaviano Alves Square - 0.5 km / 0.3 mi
Casa de Cultura Afrânio Peixoto - 0.6 km / 0.4 mi
Nossa Senhora do Rosário Church - 0.6 km / 0.4 mi
Oficina do Garimpeiro - 0.8 km / 0.5 mi
Chapada Diamantina National Park - 1.2 km / 0.7 mi
Cave of Colored Sands - 1.9 km / 1.2 mi
Cachoeira do Buracao - 2.4 km / 1.5 mi
Cachoeira da Primavera - 2.7 km / 1.7 mi
Ribeirao do Meio Waterfall - 3.5 km / 2.2 mi
Calil Neto - 4.2 km / 2.6 mi
Sossego Waterfall - 3.6 km / 2.2 mi
The preferred airport for Pousada Vila Serrano is Lencois (LEC-Coronel Horacio de Mattos) - 24.2 km / 15 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed