Phoenician Resort Broadbeach - GCLR

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include express check-out and an elevator. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Oasis - 0.2 km / 0.1 mi
Broadbeach Beach - 0.5 km / 0.3 mi
Gold Coast Convention and Exhibition Centre - 0.5 km / 0.3 mi
The Star Gold Coast - 0.5 km / 0.3 mi
Kurrawa Beach - 0.5 km / 0.3 mi
Broadbeach Bowls Club - 0.8 km / 0.5 mi
Dracula's Cabaret - 1 km / 0.6 mi
Pacific Fair Shopping Centre - 1 km / 0.6 mi
Mermaid Beach - 1.4 km / 0.9 mi
Putt Putt Golf Mermaid Beach - 1.8 km / 1.1 mi
Northcliffe Beach - 2 km / 1.2 mi
Broadbeach Sports and Recreation Centre - 2.2 km / 1.3 mi
SkyPoint Observation Deck - 2.7 km / 1.7 mi
Surfers Paradise Beach - 2.9 km / 1.8 mi
Cavill Avenue - 3.2 km / 2 mi
The nearest major airport is Coolangatta Airport (OOL) - 19 km / 11.8 mi

• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Property uses a professional cleaning service
• Events/parties not allowed
• By ocean
• Parking height restrictions apply
• Beach nearby
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 250.0 per stay

We have included all charges provided to us by the property.