Sign in or create an account and get access to member only exclusive rates

Phoenix Hotel

Phoenix Hotel

Hakuba Nagano
Check in 4:00 PM
Check out 10:00 AM
This hotel has renovations that may affect your stay read more
When you stay at Phoenix Hotel in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.1 mi (6.6 km) from Hakuba 47 Winter Sports Park.

Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as coffee/tea makers and free tea bags/instant coffee.

Property Details

Spend the day on the slopes, or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.

  • Distance from property (meters) - 500
  • Free parking nearby
  • Snow sports gear
  • Lockers available
  • Swimming nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Bicycle tour information
  • Ski storage
  • Snowboarding nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Free continental breakfast
  • Snow tubing nearby
  • Airport transportation (surcharge)
  • Distance from property (ft) - 1640
  • Free ski shuttle
  • Snowmobiling nearby
  • Free breakfast
  • Ski equipment rental shops nearby
  • Parasailing nearby
  • Multilingual staff
  • Ski lessons available nearby
  • Mountain climbing nearby
  • Daily
  • Ecotours nearby
  • Laundry facilities
  • Rafting nearby
  • Offsite parking reservations required
  • Snowshoeing nearby
  • Games
  • Mountain biking nearby
  • Uncovered parking
  • Books
  • Fishing nearby
  • Health or beauty spa nearby
  • Free train station drop-off
  • Boat tours nearby
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Children's games
  • Luggage storage
  • Coin laundry on site
  • Free bus station shuttle
  • Front desk (limited hours)
  • Number of restaurants - 1
  • Free train station pickup
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Free self parking
  • Kayaking nearby
  • Terrace
  • Concierge services

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a satisfying meal at Mimi's Restaurant & Bar serving guests of Phoenix Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9:30 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Happo-One Ski Area - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Happo One Sakka Ski Lift - 1.1 km / 0.7 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Kurashita Onsen - 1.8 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Iwatake Onsen - 3.1 km / 1.9 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi
The nearest airports are:
Haneda Airport (HND) - 295.7 km / 183.7 mi
Narita Intl. Airport (NRT) - 342.5 km / 212.8 mi

  • Hot springs access available from 8:00 AM to 10:00 PM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Unicode Support false
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: JPY 16900 per person (one-way)
  • Rollaway bed fee: JPY 8000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

4690-2 Hokujo, Hakuba, Nagano 399-9301, Japan