Name: Altitude at Krystal Grand Cancun - All inclusive
Address: Boulevard Kukulcan km 8.5, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.0

Cancun QROO

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Altitude at Krystal Grand Cancun - All inclusive, where family adventures begin and smiles are guaranteed for every age, you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 7 minutes walk to Forum Beach and 9 minutes walk to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Ideal for families, our rooms come with air conditioning, daily housekeeping, complimentary high-speed WiFi, a private bathroom with premium toiletries, a fully-stocked minibar, a private balcony, a flat-screen TV and in-room coffee & tea facilities, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, a desk, an iron and ironing board, an in-room safe, bathrobes and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Babysitting or childcare (surcharge)
Free WiFi
Scuba diving nearby
Number of bars/lounges - 6
Number of poolside bars - 1
Number of outdoor pools - 4
Tours/ticket assistance
Fitness classes on site
Free cooked-to-order breakfast
Free breakfast
Handrails in stairways
Daily
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Supervised childcare/activities (free)
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Wheelchair-accessible concierge desk
Meeting rooms
Wheelchair-accessible registration desk
Arcade/game room
Well-lit path to entrance
Picnic area
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Yoga classes/instruction on site
Luggage storage
Billiards or pool table
Business center
24-hour front desk
Playground on site
Number of restaurants - 8
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Steam room
Free valet parking
Terrace
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Concierge services
Total number of rooms - 100

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Italian cuisine at Risotto, one of the property's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.5 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.6 km / 2.2 mi
Tequila Museum - 3.9 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Hotel policies

General

Professional property host/manager
Cashless transactions are available
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard Kukulcan km 8.5, Cancun, QROO 77500, Mexico

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