The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Make yourself at home in one of the 133 individually decorated guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Property Details
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
- Dry cleaning/laundry service
- Gift shops or newsstand
- Parking (limited spaces)
- Pool umbrellas
- Number of meeting rooms - 1
- Free WiFi
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of outdoor pools - 1
- Number of swim-up bars - 1
- Tours/ticket assistance
- Rooftop terrace
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Multilingual staff
- Wheelchairs available on site
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Bicycle rentals on site
- Wheelchair accessible (may have limitations)
- Food and water bowls
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Pool hoist on site
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Free use of nearby fitness center
- Wedding services
- Full-service spa
- 24-hour fitness facilities
- Luggage storage
- Grocery/convenience store
- Business center
- 24-hour front desk
- Number of restaurants - 2
- Spa services on site
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Steam room
- Self parking (surcharge)
- Valet parking (surcharge)
- Terrace
- Pool sun loungers
- Concierge services
Check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Other details
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Paseo del Carmen - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Plaza Paraiso - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.8 km / 0.5 mi
Xaman Ha Aviary - 0.9 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.8 km / 21 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel policies
General
- Professional property host/manager
- Contactless check-out is available
- LGBTQ friendly
- Property confirms they are implementing guest safety measures
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Food service has been amended for enhanced safety
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Pet max weight (per pet) in lb is 22
- Pet max weight (per pet) in kg is 10
- Only dogs are allowed
- Service animals not allowed
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.94 per accommodation, per night
Other charges
- Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15.00 per night
- Pet fee: USD 50 per accommodation, per stay
- Early check-in is available for a fee (subject to availability)