Name: The Fives Downtown Hotel - Curio Collection by Hilton
Address: Avenida 10 Calle 2, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Elevate your travel experience to an art form at The Fives Downtown Hotel - Curio Collection by Hilton, where every moment is crafted for discerning guests, you'll be steps from Quinta Avenida and 7 minutes by foot from Central Square. This luxury hotel is 15 minutes walk to Quinta Alegría Shopping Mall and 20 minutes walk to Mamitas Beach.

Indulge in four-star comfort with air conditioning, a private pool, complimentary high-speed WiFi, in-room coffee & tea facilities, a fully-stocked minibar, room service, premium bedding and cable & satellite channels, premium linens and personalised service. Conveniences include a phone, an in-room safe, bathrobes and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Banquet hall
Parking (limited spaces)
Number of meeting rooms - 1
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of outdoor pools - 1
Number of swim-up bars - 1
Free use of nearby fitness center
Tours/ticket assistance
Wedding services
Full-service spa
24-hour fitness facilities
Rooftop terrace
Wheelchair accessible – no
Luggage storage
Grocery/convenience store
Business center
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Laundry facilities
Self parking (surcharge)
Valet parking (surcharge)
Terrace
Concierge services
Year Built - 2017
Total number of rooms - 133
Number of floors - 4

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Chabad Playa del Carmen - 0.3 km / 0.2 mi
Portal Maya - 0.3 km / 0.2 mi
Paseo del Carmen - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Plaza Paraiso - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Frida Kahlo Museum - 0.5 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.8 km / 21 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
Tulum Intl. Airport (TQO) - 106.1 km / 65.9 mi

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
No cribs (infant beds) available
Beach nearby
Noise-free rooms not guaranteed
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 24
Pet max weight (per pet) in kg is 11
Pets cannot be left unattended
Only dogs are allowed
Service animals not allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.80 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
Self parking fee: USD 19 per night
Valet parking fee: USD 19 per night
Pet fee: USD 25 per pet (varies based on length of stay)
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida 10 Calle 2, Playa del Carmen, QROO 77710, Mexico

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