Elia Palatino Hotel

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Zampeliou 32 street- Elia Zampeliou Hotel]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Zampeliou 32 street- Elia Zampeliou Hotel]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Old Venetian Harbor - 0.1 km / 0.1 mi
Etz Hayyim Synagogue - 0.1 km / 0.1 mi
Franciscan Monastery of Aghios Fragkiskos - 0.2 km / 0.1 mi
Maritime Museum of Crete - 0.2 km / 0.1 mi
Cretan House Folklore Museum - 0.2 km / 0.1 mi
Mosque of the Janissaries - 0.2 km / 0.1 mi
Folklore Museum of Chania - 0.2 km / 0.1 mi
Cathedral of the 3 Martyrs - 0.2 km / 0.1 mi
Mitropoleos Square - 0.2 km / 0.2 mi
Cathedral of the Presentation of the Virgin Mary - 0.3 km / 0.2 mi
Mosque of Kioutsouk Hassan - 0.3 km / 0.2 mi
Byzantine & Postbyzantine Collection - 0.3 km / 0.2 mi
Ancient Kydonia - 0.3 km / 0.2 mi
Firka Fortress - 0.3 km / 0.2 mi
Municipal Art Gallery of Chania - 0.4 km / 0.2 mi
The preferred airport for Elia Palatino Hotel is Ioannis Daskalogiannis Airport (CHQ) - 15.4 km / 9.6 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Beach nearby
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.