Puerta Del Mar Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Los Molcajetes, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Magic World Aquapark - 0.7 km / 0.4 mi
El Palmar Beach - 1.2 km / 0.7 mi
Magic World Aquatic Park - 1.2 km / 0.8 mi
Delfiniti - 1.5 km / 0.9 mi
Vista Hermosa Beach - 1.5 km / 0.9 mi
Marina Ixtapa - 2.1 km / 1.3 mi
Marina Ixtapa Golf Club - 2.6 km / 1.6 mi
Ixtapa Golf Course - 2.6 km / 1.6 mi
Quieta Beach - 6.9 km / 4.3 mi
Playa Azul Grand - 7 km / 4.4 mi
Playa Carey - 7.1 km / 4.4 mi
Sacrificio Beach - 7.1 km / 4.4 mi
Varadero Beach - 7.9 km / 4.9 mi
Coral Beach - 7.9 km / 4.9 mi
Cuachalalate Beach - 7.9 km / 4.9 mi
The preferred airport for Puerta Del Mar Hotel is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.5 km / 11.5 mi

• Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Beach nearby
• Noise-free rooms not guaranteed
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 1000 per stay
• Breakage deposit: MXN 1000

We have included all charges provided to us by the property.