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1800 244 400 INTL. +61 3 8827 0770
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Puerta Del Mar Hotel

Puerta Del Mar Hotel

Ixtapa GRO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from March 11 2025 to December 31 2025 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Shuttle services
  • Hot tub
  • Supervised childcare
  • Swimming pool

Your basecamp for adrenaline awaits at Puerta Del Mar Hotel, where epic adventures start and end in ultimate comfort, within a 15-minute walk of Magic World Aquapark and El Palmar Beach. This family-friendly hotel is 25 minutes drive to La Ropa Beach and 15 minutes walk to Magic World Aquatic Park.

Our rooms are thoughtfully appointed to ensure your comfort and enjoyment.

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Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Wheelchair accessible
  • Babysitting or childcare (surcharge)
  • Free reception
  • Pool umbrellas
  • Free wired internet
  • Windsurfing nearby
  • Television in common areas
  • Sailing nearby
  • Free WiFi
  • Skydiving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 2
  • Number of indoor pools - 1
  • Garden
  • Water skiing nearby
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Supervised childcare/activities (surcharge)
  • Shopping center shuttle (surcharge)
  • Area shuttle (surcharge)
  • Airport transportation (surcharge)
  • Luggage storage
  • Golf lessons available nearby
  • Horse riding nearby
  • Porter/bellhop
  • 24-hour front desk
  • Mosquito nets
  • Scooter/moped rentals nearby
  • Playground on site
  • Number of restaurants - 1
  • Golfing nearby
  • Ecotours nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Laundry facilities
  • Surfing/bodyboarding nearby
  • Elevator
  • Self parking (surcharge)
  • Fitness facilities
  • Waterslide
  • Terrace
  • Wheelchair accessible path of travel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Los Molcajetes, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Magic World Aquapark - 0.7 km / 0.4 mi
El Palmar Beach - 1.2 km / 0.7 mi
Magic World Aquatic Park - 1.2 km / 0.8 mi
Delfiniti - 1.5 km / 0.9 mi
Vista Hermosa Beach - 1.5 km / 0.9 mi
Marina Ixtapa - 2.1 km / 1.3 mi
Marina Ixtapa Golf Club - 2.6 km / 1.6 mi
Ixtapa Golf Course - 2.6 km / 1.6 mi
Quieta Beach - 6.9 km / 4.3 mi
Playa Azul Grand - 7 km / 4.4 mi
Playa Carey - 7.1 km / 4.4 mi
Sacrificio Beach - 7.1 km / 4.4 mi
Varadero Beach - 7.9 km / 4.9 mi
Coral Beach - 7.9 km / 4.9 mi
Cuachalalate Beach - 7.9 km / 4.9 mi
The preferred airport for Puerta Del Mar Hotel is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.5 km / 11.5 mi

  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Self parking fee: MXN 100 per stay
  • Crib (infant bed) fee: MXN 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO 40880, Mexico
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Free WiFi
Wheelchair accessible parking
Number of restaurants - 1
Children's pool
Number of poolside bars - 1