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The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Begin your wellness journey at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This golf hotel is 3 minutes walk to Mamitas Beach and 20 minutes drive to Xplor Theme Park.

Pamper yourself thanks to a 50-inch flat-screen TV, complimentary high-speed WiFi, rainfall showerhead, a private bathroom with premium toiletries, a private balcony, daily housekeeping, air conditioning and in-room coffee & tea facilities, in-room treatments and spa robes. Conveniences include an iron and ironing board, a desk, an in-room safe, bathrobes, a phone and wheelchair-accessibility.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Proposal/romance packages available
  • Eco-friendly cleaning products used
  • Front entrance ramp
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of hot tubs - 2
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Rooftop terrace
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Accessible shuttle
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 5
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Beach towels
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Ziplining nearby
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • Water dispenser
  • Ecotours nearby
  • Covered parking
  • Wheelchair accessible (may have limitations)
  • Covered parking
  • Health or beauty spa nearby
  • Meeting rooms
  • Change of bed sheets (on request)
  • Skydiving nearby
  • Spa treatment room(s)
  • Change of towels (on request)
  • Full-service spa
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 90
  • Elevator door width (inches) - 48
  • Cave exploring/spelunking nearby
  • Registration desk height (inches) - 35
  • Stairwell handrail height (inches) - 63
  • Elevator door width (centimeters) - 122
  • Billiards or pool table
  • Stairwell handrail height (centimeters) - 160
  • Number of restaurants - 3
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Free valet parking
  • Pool sun loungers

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Mamitas Beach - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.2 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Calle 12 - 0.7 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Coco Beach - 1.1 km / 0.7 mi
Central Square - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.8 km / 65.8 mi

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.99 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, QROO 77720, Mexico
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Free WiFi
Vegetarian breakfast available
Free valet parking
Number of restaurants - 3
Billiards or pool table
Number of poolside bars - 1