Alisa Luxury Cruise

Check-in

Check-in is from 11:00 AM until 11:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The cruise ship also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Ha Long? This cruise ship has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Park - 1 km / 0.6 mi
Tuan Chau Amphitheater - 1.4 km / 0.9 mi
Tuan Chau Beach - 2.2 km / 1.4 mi
Ha Long Night Market - 6.7 km / 4.1 mi
Cái Dăm Market - 7.2 km / 4.5 mi
Cua Luc Bay - 8.4 km / 5.2 mi
Sun Square - 9.8 km / 6.1 mi
Bai Chay Beach - 10.4 km / 6.5 mi
Queen Cable Car Ocean Terminal - 10.8 km / 6.7 mi
Dragon Park - 11.1 km / 6.9 mi
Typhoon Water Park - 11.3 km / 7 mi
Bai Chay Market - 11.3 km / 7 mi
Ha Long International Cruise Port - 12 km / 7.4 mi
Bai Chay Bridge - 12.4 km / 7.7 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 40.1 km / 24.9 mi
Van Don Intl. Airport (VDO) - 70.1 km / 43.5 mi
The preferred airport for Alisa Luxury Cruise is Haiphong (HPH-Cat Bi).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is required for transportation to and from this property.
• Set meals are served in guestrooms only (no menus or public dining).

Hotel policies

General

• Professional property host/manager
• On bay
• Beach nearby
• Noise-free rooms not guaranteed
• Car required
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: VND 840000
• Christmas Day (December 25) Gala Dinner per adult: VND 840000
• Christmas Day (December 25) Gala Dinner per child: VND 840000 (up to 10 years old)
• Gala Dinner on January 24 per adult: VND 840000
• Gala Dinner on January 24 per child: VND 840000 (up to 10 years old)

We have included all charges provided to us by the property.