Chalets do Vale

Check-in

Check-in is from 1:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.

Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Super Carros - 0.2 km / 0.1 mi
Exceed Games Park Gramado - 0.3 km / 0.2 mi
Saint George Castle Medieval Museum - 0.7 km / 0.4 mi
Prawer Chocolate Museum - 0.7 km / 0.4 mi
Hollywood Dream Cars Museum - 0.7 km / 0.4 mi
Harley Motor Show - 1 km / 0.6 mi
Orchids Park - 1.2 km / 0.7 mi
Dreamland Wax Museum - 1.2 km / 0.7 mi
Geo Museu - 1.7 km / 1 mi
Santa Claus Village - 1.9 km / 1.2 mi
Canela Fashion Museum - 2.5 km / 1.5 mi
Garden Park Gramado - 2.5 km / 1.6 mi
Space Adventure Canela - 2.6 km / 1.6 mi
Belvedere Viewpoint - 2.6 km / 1.6 mi
Roda Canela - 2.7 km / 1.6 mi
The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 68.2 km / 42.4 mi
Salgado Filho Intl. Airport (POA) - 113.9 km / 70.7 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Property uses a professional cleaning service
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 11
• Pet max weight (per pet) in kg is 5
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: BRL 30.0 per stay
• A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.