smartments Berlin Prenzlauer Berg

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 3:00 PM

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Housekeeping is provided every 14 days.

Other details

Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Velodrom - 0.9 km / 0.5 mi
Simon-Dach-Strasse - 2.6 km / 1.6 mi
Boxhagener Platz - 2.8 km / 1.8 mi
Torstrasse - 3.3 km / 2.1 mi
Schonhauser Allee Arkaden - 3.5 km / 2.2 mi
Alexanderplatz - 3.6 km / 2.3 mi
East Side Gallery - 3.8 km / 2.3 mi
Oberbaum Bridge - 3.8 km / 2.4 mi
Uber Arena - 3.9 km / 2.4 mi
Berlin TV Tower - 4.1 km / 2.5 mi
Hackescher Markt - 4.4 km / 2.7 mi
Mauerpark - 4.4 km / 2.8 mi
Oranienburger Strasse - 4.5 km / 2.8 mi
Max-Schmeling-Halle - 4.5 km / 2.8 mi
DDR Museum - 4.6 km / 2.9 mi
The preferred airport for this aparthotel is Berlin (BER-Brandenburg) - 26.6 km / 16.6 mi

• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Biosphere
• Property uses a professional cleaning service
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.