Pousada Chalé das Neves

Check-in

Check-in is from 2:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector and a first aid kit

Other details

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Black Lake Park - 0.3 km / 0.2 mi
Joaquina Rita Bier Lake - 0.8 km / 0.5 mi
Rotula of Flags - 0.9 km / 0.5 mi
Mini Mundo - 1.2 km / 0.7 mi
Mundo Encantado - 1.2 km / 0.7 mi
Etnias Square - 1.2 km / 0.8 mi
Gramado Gateway - 1.2 km / 0.8 mi
Casa do Colono Market - 1.3 km / 0.8 mi
Rua Torta - 1.4 km / 0.9 mi
Gramado Central Avenue - 1.5 km / 0.9 mi
Gramado Tennis Club - 1.5 km / 0.9 mi
Perfume Museum - 1.6 km / 1 mi
Igreja do Relogio - 1.7 km / 1 mi
Blooming Clock Church - 1.7 km / 1.1 mi
Relogio Church - 1.7 km / 1.1 mi
The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 64.4 km / 40 mi
Salgado Filho Intl. Airport (POA) - 109.8 km / 68.2 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.