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Viceroy Riviera Maya All Inclusive

Viceroy Riviera Maya All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more
Embrace the ultimate seaside escape at Viceroy Riviera Maya All Inclusive, where golden sands meet five-star comfort, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This all-inclusive property is 20 minutes drive to Playa del Carmen Main Beach and 25 minutes drive to Maroma Beach.

Wake up to ocean breezes with a fully-stocked minibar, complimentary daily newspaper, premium bedding, daily housekeeping, rainfall showerhead, air conditioning, relaxing in-room massage, Egyptian-cotton sheets and a private pool. Conveniences include a phone, bathrobes, an iron and ironing board and an in-room safe.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Free full breakfast
  • Reception hall
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Scuba diving on site
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Number of restaurants - 2
  • Library
  • Daily
  • Safe-deposit box at front desk
  • Fitness facilities
  • Valet parking (surcharge)
  • Terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.1 km / 0.1 mi
Chun-Zumbul (diving site) - 0.4 km / 0.2 mi
Punta Esmeralda Beach - 2.8 km / 1.8 mi
Gran Coyote Golf - 3.4 km / 2.1 mi
Playa 88 - 3.5 km / 2.2 mi
Playa Avenida Colosio - 3.9 km / 2.5 mi
El Camaleón Mayakoba Golf Course - 4.4 km / 2.8 mi
Coco Beach - 4.5 km / 2.8 mi
Guadalupe Church - 4.7 km / 2.9 mi
28 de Julio Square - 6.2 km / 3.9 mi
Temazcal Natura - 8.3 km / 5.2 mi
Mamitas Beach - 8.4 km / 5.2 mi
Playa del Carmen Main Beach - 8.6 km / 5.4 mi
Plaza Las Americas - 8.8 km / 5.4 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi
Cancun Intl. Airport (CUN) - 53.5 km / 33.2 mi
The preferred airport for Viceroy Riviera Maya All Inclusive is Cancun Intl. Airport (CUN).

  • Guests under 14 years old are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Minimum guest age is 14
  • No rollaway/extra beds available
  • Caters to adults only
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Newspaper
We have included all charges provided to us by the property.


Other charges

  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Fraccion 7, MZ 20 Lote 5 y 6, Playa del Carmen, QROO 77710, Mexico
Free WiFi
Free breakfast
Number of restaurants - 2
Number of outdoor pools - 1
Number of poolside bars - 1