Name: Viceroy Riviera Maya All Inclusive
Address: Av. Fraccion 7, MZ 20 Lote 5 y 6 Col. Xcalacoco, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Embrace the ultimate seaside escape at Viceroy Riviera Maya All Inclusive, where golden sands meet five-star comfort, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 20 minutes drive to Playa del Carmen Main Beach and 25 minutes drive to Maroma Beach.

Wake up to ocean breezes with a fully-stocked minibar, complimentary daily newspaper, premium bedding, daily housekeeping, rainfall showerhead, air conditioning, relaxing in-room massage, Egyptian-cotton sheets and a private pool. Conveniences include a phone, bathrobes, an iron and ironing board and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Proposal/romance packages available
Free full breakfast
Reception hall
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Spa treatment room(s)
Well-lit path to entrance
Number of beach bars - 1
Number of outdoor pools - 1
Garden
Tours/ticket assistance
Wedding services
Full-service spa
Scuba diving on site
Airport transportation (surcharge)
Accessible airport shuttle
Couples/private dining
Wheelchair accessible – no
Luggage storage
Free breakfast
Porter/bellhop
Multilingual staff
24-hour front desk
Number of restaurants - 2
Library
Daily
Safe-deposit box at front desk
Fitness facilities
Valet parking (surcharge)
Terrace
Concierge services
Year Built - 2012
Total number of rooms - 41

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

Other details

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.1 km / 0.1 mi
Chun-Zumbul (diving site) - 0.4 km / 0.2 mi
Punta Esmeralda Beach - 2.8 km / 1.8 mi
Gran Coyote Golf - 3.4 km / 2.1 mi
Playa 88 - 3.5 km / 2.2 mi
Playa Avenida Colosio - 3.9 km / 2.5 mi
El Camaleón Mayakoba Golf Course - 4.4 km / 2.8 mi
Coco Beach - 4.5 km / 2.8 mi
Guadalupe Church - 4.7 km / 2.9 mi
28 de Julio Square - 6.2 km / 3.9 mi
Super Chedraui Selecto Avenida 10 - 8.3 km / 5.1 mi
Temazcal Natura - 8.3 km / 5.2 mi
Mamitas Beach - 8.4 km / 5.2 mi
Playa 38 - 8.6 km / 5.3 mi
Playa del Carmen Main Beach - 8.6 km / 5.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi
Cancun Intl. Airport (CUN) - 53.5 km / 33.2 mi
The preferred airport for Viceroy Riviera Maya All Inclusive is Cancun Intl. Airport (CUN).

Guests under 14 years old are not permitted at this adults-only property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
LGBTQIA+ friendly
No cribs (infant beds) available
Minimum guest age is 14
No rollaway/extra beds available
Caters to adults only
By ocean
Cashless transactions are available
Essential workers only - NO
Property does not offer onsite COVID-19 testing
No elevators

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Other charges

Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
Valet parking fee: USD 8 per day
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Fraccion 7, MZ 20 Lote 5 y 6, Playa del Carmen, QROO 77710, Mexico

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Viceroy Riviera Maya All Inclusive