Sign in or create an account and get access to member only exclusive rates

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Hotel Xcaret Mexico - All Parks / All Fun Inclusive, where relaxation is an art form, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 25 minutes walk to Xenses Park and 3 minutes drive to Xcaret Eco Theme Park.

Rejuvenate with premium bedding, a fully-stocked minibar, rainfall showerhead, Egyptian-cotton sheets, daily housekeeping, a flat-screen TV, complimentary daily newspaper and a private bathroom with premium toiletries, direct access to our luxury spa. Conveniences include a phone, an in-room safe, wheelchair-accessibility, bathrobes and an iron and ironing board.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Free full breakfast
  • Ziplining nearby
  • Parking (limited spaces)
  • Outdoor entertainment area
  • Pool umbrellas
  • Scuba diving nearby
  • Number of bars/lounges - 14
  • Number of poolside bars - 2
  • Designated smoking areas
  • Number of outdoor pools - 15
  • Number of swim-up bars - 2
  • Number of indoor pools - 1
  • Water skiing nearby
  • Tours/ticket assistance
  • Fitness classes on site
  • Free airport transportation
  • Stroller
  • LED light bulbs
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Free breakfast
  • Handrails in stairways
  • Parasailing nearby
  • Multilingual staff
  • Daily
  • Turkish bath/Hammam
  • Ecotours nearby
  • Number of coffee shops/cafes - 2
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Games
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Vending machine
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Arcade/game room
  • Hiking/biking trails on site
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Fishing on site
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 47
  • Cave exploring/spelunking nearby
  • Registration desk height (inches) - 47
  • Stairwell handrail height (inches) - 40
  • Couples/private dining
  • Elevator door width (centimeters) - 119
  • Designer stores on site
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 102
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 20
  • Rowing or canoeing on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Waterslide
  • Kayaking on site
  • Terrace
  • Computer station
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at CHIBALI, one of the property's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Xenses Park - 1.2 km / 0.8 mi
Cenote Santa Cruz - 1.4 km / 0.9 mi
Xcaret Eco Theme Park - 1.6 km / 1 mi
Xplor Theme Park - 1.7 km / 1 mi
Río Secreto - 2.8 km / 1.7 mi
Ferry to Cozumel - 4.4 km / 2.7 mi
Centro Maya Shopping Center - 6.4 km / 4 mi
Playacar Beach - 6.7 km / 4.2 mi
Mahi Golf Course - 7.7 km / 4.8 mi
Xaman Ha Aviary - 7.9 km / 4.9 mi
Paseo del Carmen - 8.1 km / 5.1 mi
Founders Park - 8.2 km / 5.1 mi
Quinta Avenida - 8.2 km / 5.1 mi
Playa del Carmen Maritime Terminal - 8.3 km / 5.2 mi
Portal Maya - 8.3 km / 5.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 29.5 km / 18.3 mi
Cancun Intl. Airport (CUN) - 63.6 km / 39.5 mi
The preferred airport for Hotel Xcaret Mexico - All Parks / All Fun Inclusive is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • EarthCheck
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710, Mexico
Free breakfast
Free self parking
Number of restaurants - 20
Children's pool
Number of swim-up bars - 2