El Encanto

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Palafoxiana Library - 0.1 km / 0.1 mi
Zócalo de Puebla - 0.1 km / 0.1 mi
Puebla Cathedral - 0.2 km / 0.1 mi
Amparo Museum - 0.4 km / 0.2 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Candy Street - 0.5 km / 0.3 mi
Santo Domingo Church - 0.5 km / 0.3 mi
Rosario Chapel - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Street of Candies - 0.6 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art - 0.6 km / 0.4 mi
Mexican Revolution Museum - 0.7 km / 0.4 mi
Ovando Bridge - 0.8 km / 0.5 mi
El Parian Market - 0.8 km / 0.5 mi
The preferred airport for El Encanto is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Parking height restrictions apply
• Noise-free rooms not guaranteed

Pets

• Service animals not allowed
• Pets not allowed