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Mandarin Oriental Palace, Luzern

Mandarin Oriental Palace, Luzern

Lucerne LU
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Mandarin Oriental Palace, Luzern, where every moment is designed to delight both kids and parents, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 15 minutes walk to Saint Peters Church and 3 minutes drive to Chapel Bridge.

Kids stay happy thanks to premium bedding, cable & satellite channels, complimentary daily newspaper, daily housekeeping, a flat-screen TV, air conditioning, a fully-stocked minibar and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an alam clock, an in-room safe, a phone, wheelchair-accessibility, bathrobes and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.

  • Dry cleaning/laundry service
  • Number of meeting rooms - 4
  • Conference space size (meters) - 439
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Couples/private dining
  • Children's games
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 4
  • Library
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Conference space size (feet) - 4725
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Side Promenade - 0.2 km / 0.1 mi
Grand Casino Lucerne - 0.3 km / 0.2 mi
Hofkirche - 0.5 km / 0.3 mi
Hertensteinstrasse - 0.7 km / 0.5 mi
Old Swiss House - 0.8 km / 0.5 mi
Loewenplatz - 0.8 km / 0.5 mi
Bourbaki Panorama - 0.8 km / 0.5 mi
Glacier Garden - 0.9 km / 0.5 mi
Lion Monument - 0.9 km / 0.6 mi
Saint Peters Church - 1 km / 0.6 mi
Alpine Panorama Path - 1.1 km / 0.7 mi
St. James Way - 1.1 km / 0.7 mi
Via Gottardo - 1.2 km / 0.7 mi
Rosengart Collection - 1.2 km / 0.7 mi
Lucerne Ferry Terminal - 1.2 km / 0.7 mi
The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

  • Professional property host/manager

Pets

  • Only dogs are allowed
  • Service animals not allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
  • Self parking fee: CHF 55 per day
  • Valet parking fee: CHF 55 per day
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 190.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Haldenstrasse 10, Lucerne, LU 6006, Switzerland
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Wheelchair accessible parking
Number of restaurants - 4
Number of bars/lounges - 1