Name: Mandarin Oriental Palace, Luzern
Address: Haldenstrasse 10, Lucerne, 6006, CH
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Lucerne LU

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Mandarin Oriental Palace, Luzern, where every moment is designed to delight both kids and parents, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 15 minutes walk to Saint Peters Church and 3 minutes drive to Chapel Bridge.

Kids stay happy thanks to premium bedding, cable & satellite channels, complimentary daily newspaper, daily housekeeping, a flat-screen TV, air conditioning, a fully-stocked minibar and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an alam clock, an in-room safe, a phone, wheelchair-accessibility, bathrobes and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.

Dry cleaning/laundry service
Number of meeting rooms - 4
Conference space size (meters) - 439
Number of bars/lounges - 1
Designated smoking areas
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Multilingual staff
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Elevator
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Express check-in
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Spa treatment room(s)
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Couples/private dining
Children's games
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 4
Library
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Steam room
Kayaking nearby
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Terrace
Conference space size (feet) - 4725
24-hour business center
Concierge services
Year Built - 1906
Number of buildings/towers - 1
Total number of rooms - 136

Check-in

Check-in is from 3:00 PM until anytime.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Side Promenade - 0.2 km / 0.1 mi
Grand Casino Lucerne - 0.3 km / 0.2 mi
Hofkirche - 0.5 km / 0.3 mi
Hertensteinstrasse - 0.7 km / 0.5 mi
Old Swiss House - 0.8 km / 0.5 mi
Loewenplatz - 0.8 km / 0.5 mi
Bourbaki Panorama - 0.8 km / 0.5 mi
Glacier Garden - 0.9 km / 0.5 mi
Lion Monument - 0.9 km / 0.6 mi
Saint Peters Church - 1 km / 0.6 mi
Alpine Panorama Path - 1.1 km / 0.7 mi
St. James Way - 1.1 km / 0.7 mi
Via Gottardo - 1.2 km / 0.7 mi
Rosengart Collection - 1.2 km / 0.7 mi
Lucerne Ferry Terminal - 1.2 km / 0.7 mi
The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

Professional property host/manager

Pets

Only dogs are allowed
Service animals not allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
Self parking fee: CHF 55 per day
Valet parking fee: CHF 55 per day
Pet fee: CHF 50 per pet, per day
Rollaway bed fee: CHF 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Haldenstrasse 10, Lucerne, LU 6006, Switzerland

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