Relais & Châteaux Heritage Madrid

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher

Other details

Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
San Camilo Hospital Quirón - 0.3 km / 0.2 mi
Paseo de la Castellana - 0.6 km / 0.4 mi
Lazaro Galdiano Museum - 0.8 km / 0.5 mi
U.S. Embassy - 0.8 km / 0.5 mi
Golden Mile - 0.8 km / 0.5 mi
ABC Serrano - 1 km / 0.6 mi
El Corte Inglés - 1.4 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
El Retiro Park - 1.7 km / 1 mi
Movistar Arena - 1.7 km / 1.1 mi
Azca Financial District - 1.8 km / 1.1 mi
Plaza de Colon - 1.9 km / 1.2 mi
National Library - 2.1 km / 1.3 mi
Plaza de Olavide - 2.2 km / 1.4 mi
Puerta de Alcalá - 2.3 km / 1.4 mi
The preferred airport for Relais & Châteaux Heritage Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.6 km / 7.2 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available

Pets

• Pet max weight (per pet) in lb is 15
• Pet max weight (per pet) in kg is 7
• Service animals are allowed
• Pets not allowed