Mercure Charlestown

Check-in

Check-in is from 2:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts major credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Other details

Enjoy Modern European cuisine at Madison Kitchen + Bar, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and laundry facilities. Planning an event in Newcastle? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Charlestown Square - 1.5 km / 0.9 mi
Westfield Kotara - 1.9 km / 1.2 mi
Glenrock State Conervation - 2 km / 1.3 mi
Banksia Reserve - 2.2 km / 1.4 mi
Carbeen Street Reserve - 2.9 km / 1.8 mi
Twin Creeks Reserve - 2.9 km / 1.8 mi
Blackbutt Reserve - 3.3 km / 2 mi
Lake Macquarie Private Hospital - 3.9 km / 2.4 mi
Dudley Beach - 4.3 km / 2.7 mi
Burwood Beach - 4.9 km / 3 mi
Newcastle International Hockey Centre - 5 km / 3.1 mi
Awabakal Nature Reserve - 5.2 km / 3.2 mi
Newcastle International Sports Centre - 5.5 km / 3.4 mi
Go Karts Go - 5.6 km / 3.5 mi
Extreme Go karts - 5.6 km / 3.5 mi
The preferred airport for Mercure Charlestown is Newcastle, NSW (NTL-Williamtown) - 32.1 km / 19.9 mi

• Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• Ecotourism Australia Sustainable Tourism
• Cashless transactions are available
• Guests must provide health documentation
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.