Sign in or create an account and get access to member only exclusive rates

Grand Mercure Allegra Hervey Bay

Grand Mercure Allegra Hervey Bay

Torquay Queensland
Check in 2:00 PM
Check out 10:00 AM
Located in Hervey Bay (Torquay), Grand Mercure Allegra Hervey Bay is within a 5-minute drive of Esplanade and Shelly Beach. This luxury aparthotel is 1.5 mi (2.4 km) from Urangan Pier and 1.6 mi (2.6 km) from Urangan Central Shopping Centre.

Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves.

Property Details

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.

  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Conference space size (meters) - 20
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Sailing nearby
  • Free WiFi
  • Number of outdoor pools - 1
  • Garden
  • Water skiing nearby
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • 24-hour fitness facilities
  • Boat tours nearby
  • Luggage storage
  • Parasailing nearby
  • Electric car charging station
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Smoke-free property
  • Snorkeling nearby
  • Sauna
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Kayaking nearby
  • Elevator
  • Conference space
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • Bicycle rentals on site
  • Conference space size (feet) - 215

Check-in

Check-in is from 2:00 PM until 5:30 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 5:30 PM
  • Sunday - Sunday: 8:30 AM - 12:30 PM
The check-in location differs from the property location. Check-in location: [70 Cypress St]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property is professionally cleaned
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include luggage storage and an elevator. Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Shelly Beach - 1.5 km / 0.9 mi
Esplanade - 1.8 km / 1.1 mi
Urangan Central Shopping Centre - 2.6 km / 1.6 mi
Urangan Pier - 2.7 km / 1.7 mi
Hervey Bay Botanic Garden - 2.8 km / 1.7 mi
Duggan Conservation Park - 3.2 km / 2 mi
Reefworld Aquarium - 3.4 km / 2.1 mi
Hervey Bay Historical Village Museum - 3.8 km / 2.3 mi
Great Sandy Straits Marina - 4 km / 2.5 mi
WetSide Water Education Park - 4.4 km / 2.7 mi
Fraser Coast Discovery Sphere - 4.9 km / 3 mi
Fraser Coast Cultural Centre - 4.9 km / 3.1 mi
Stockland Hervey Bay Shopping Centre - 5.6 km / 3.5 mi
Gables Point Beach - 6.3 km / 3.9 mi
Hervey Bay Golf and Country Club - 6.5 km / 4 mi
The preferred airport for Grand Mercure Allegra Hervey Bay is Hervey Bay, QLD (HVB) - 6.4 km / 4 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Social distancing measures are in place
  • Property uses a professional cleaning service
  • Property confirms they are implementing enhanced cleaning measures
  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

468 The Esplanade, Torquay, Queensland 4655, Australia