Your journey of exceptional moments begins the instant you cross the threshold of Tensui Saryo, where every detail is crafted to elevate your stay, Tensui Saryo is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. This hotel is 5 minutes drive to Hakone Kowakien Yunessun and 25 minutes drive to Lake Ashi.

Our spacious rooms feature in-room coffee & tea facilities, mini-refrigerator, a 32-inch flat-screen TV, daily housekeeping, deep soaking bathtub, air conditioning, complimentary high-speed WiFi and a private bathroom with premium toiletries, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include wheelchair-accessibility and an in-room safe.

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Property Details

Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.

Wheelchair accessible (may have limitations)
Vending machine
Wheelchair-accessible on-site restaurant
Luggage storage
Parking (limited spaces)
Wheelchair-accessible path to elevator
Multilingual staff
Front desk (limited hours)
Wheelchairs available on site
Wheelchair-accessible registration desk
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Spa treatment room(s)
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Designated smoking areas (fines apply)
Coffee/tea in common areas
Free self parking
Elevator
Year Built - 1995
Number of buildings/towers - 2
Total number of rooms - 34
Number of floors - 4

Check-in

Check-in is from 3:00 PM until 6:00 PM.

The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Museum of Art - 0.7 km / 0.4 mi
Hakuundo Chaen - 0.8 km / 0.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.2 km / 0.7 mi
Hakone Open Air Museum - 1.2 km / 0.7 mi
Okada Museum of Art - 1.8 km / 1.1 mi
Hakone Kowakien Yunessun - 2.1 km / 1.3 mi
Chisuji Falls - 2.3 km / 1.4 mi
Ōwakudani - 2.7 km / 1.6 mi
Sengokuhara Onsen - 2.8 km / 1.7 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Ropeway - 4.2 km / 2.6 mi
Hakone Venetian Glass Museum - 4.7 km / 2.9 mi
Lalique Museum Hakone - 6.5 km / 4.1 mi
Hakone Yunohana Golf Course - 6.8 km / 4.2 mi
The nearest airports are:
Haneda Airport (HND) - 99.3 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.9 km / 103.1 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Guests with tattoos are not able to use the onsite public bathing facilities.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
No cribs (infant beds) available
Unicode Support true
No rollaway/extra beds available
Cashless transactions are available
Property does not offer onsite COVID-19 testing

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property. The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Other charges

Early check-in fee: JPY 3300 (subject to availability)
Late check-out fee: JPY 3300 (subject to availability)
Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1320-276 Gora , Hakone, Kanagawa 250-0408, Japan

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