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1800 244 400 INTL. +61 3 8827 0770
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Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Make time together count at Sercotel Gran Hotel Conde Duque, with welcoming spaces for families of every size, within a 5-minute drive of Gran Via and Puerta del Sol. This hotel is 5 minutes drive to El Retiro Park and 6 minutes drive to Royal Palace of Madrid.

Ideal for families, our rooms come with a 32-inch flat-screen TV, a fully-stocked minibar, premium bedding, room service, air conditioning, a private bathroom with premium toiletries, daily housekeeping and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include bathrobes, an in-room safe and a phone.

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Property Details

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include babysitting (surcharge), gift shops/newsstands, and a banquet hall.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Distance from property (meters) - 200
  • Garage
  • Train station pickup (surcharge)
  • Banquet hall
  • Food and water bowls
  • Reception hall
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 9
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Off-street parking
  • Wheelchair accessible – no
  • Distance from property (ft) - 656
  • Luggage storage
  • Express check-out
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Library
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Offsite parking discounted rates available
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Computer station
  • Conference space size (feet) - 97
  • Concierge services
  • Year Built - 1953
  • Number of buildings/towers - 1
  • Total number of rooms - 141
  • Number of floors - 8

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher

Other details

Stop by salon de te for lunch, dinner, or brunch, where this bar/lounge specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has 97 square feet (9 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Comillas Pontifical University - 0.5 km / 0.3 mi
Plaza de España - 1 km / 0.6 mi
Calle de la Princesa - 1 km / 0.6 mi
Gran Via - 1.1 km / 0.7 mi
Lope de Vega Theatre - 1.2 km / 0.8 mi
Teatro La Strada Gran Via - 1.3 km / 0.8 mi
Sabatini Gardens - 1.4 km / 0.8 mi
Plaza de Callao - 1.5 km / 1 mi
Plaza de Chueca - 1.5 km / 1 mi
Preciados Street - 1.5 km / 1 mi
Paseo de la Castellana - 1.6 km / 1 mi
Temple of Debod - 1.6 km / 1 mi
Plaza de Oriente - 1.6 km / 1 mi
Casino Gran Via - 1.7 km / 1.1 mi
Royal Theatre - 1.7 km / 1.1 mi
The preferred airport for Sercotel Gran Hotel Conde Duque is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.1 km / 9.4 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Plaza Conde Valle Suchil, 5, Madrid, Madrid 28015, Spain
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