Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Banyan Tree Puebla

Banyan Tree Puebla

Puebla PUE
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Banyan Tree Puebla, where four-legged travelers are treated like VIP guests, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 40 minutes drive to Africam Safari and 6 minutes drive to Centro Expositor.

Relax in accommodations featuring rainfall showerhead, room service, in-room coffee & tea facilities, air conditioning, relaxing in-room massage, a fully-stocked minibar, a private bathroom with premium toiletries and complimentary high-speed WiFi, easy-clean surfaces and versatile comforts. Conveniences include bathrobes, an in-room safe and a phone.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Banquet hall
  • Food and water bowls
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Meeting rooms
  • Conference space size (meters) - 460
  • Free WiFi
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • Number of outdoor pools - 1
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Luggage storage
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Library
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Elevator
  • Conference space
  • Fitness facilities
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 4951
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Five Wounds of San Francisco Conventional Church - 0.1 km / 0.1 mi
Main Theater of Puebla - 0.5 km / 0.3 mi
Artist Quarter - 0.5 km / 0.3 mi
Puebla Convention Center - 0.6 km / 0.4 mi
El Parian Market - 0.6 km / 0.4 mi
Alfenique House - 0.7 km / 0.4 mi
Candy Street - 0.7 km / 0.4 mi
Bubas Bridge - 0.7 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.9 km / 0.6 mi
Street of Candies - 0.9 km / 0.6 mi
Guardian Angel - 0.9 km / 0.6 mi
Secrets of Puebla Tunnels - 0.9 km / 0.6 mi
Poblano de Arte Virreinal Museum - 0.9 km / 0.6 mi
Ovando Bridge - 1 km / 0.6 mi
The preferred airport for Banyan Tree Puebla is Puebla Intl. Airport (PBC) - 35.1 km / 21.8 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

  • Professional property host/manager
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Essential workers only - NO

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Pets allowed

Other charges

  • Fee for local cuisine breakfast: approximately MXN 475 to 1000 for adults, and MXN 475 to 999 for children
  • Airport shuttle fee: MXN 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

10 Norte #1402, Puebla, PUE 72000, Mexico
See all nearby
Free WiFi
Number of restaurants - 3
Number of outdoor pools - 1
Number of bars/lounges - 2