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Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive

Punta Sam QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 11.2 mi (18 km) from Tortuga Beach and 6.3 mi (10.1 km) from North Beach.

Make yourself at home in one of the 450 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Renewable energy source - wind
  • Vegetarian breakfast available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • No single-use plastic straws
  • Pool umbrellas
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Free WiFi
  • Number of bars/lounges - 11
  • Number of poolside bars - 7
  • Number of spa tubs - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 7
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Sailing on site
  • Fitness classes on site
  • Free buffet breakfast
  • Scuba diving on site
  • Rooftop terrace
  • On private beach
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Outdoor tennis courts - 1
  • Free breakfast
  • Multilingual staff
  • Daily
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Snorkeling on site
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Composting
  • Spa treatment room(s)
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Water-efficient toilets only
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 10
  • Library
  • Golfing nearby
  • Snack bar/deli
  • Sauna
  • Free valet parking
  • Kayaking on site
  • Tennis on site
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No shows require payment in full, including taxes and service fee.

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Toscana, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 7 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mujeres Beach - 1.1 km / 0.7 mi
Punta Sam Ferry Terminal - 1.8 km / 1.1 mi
Punta Sam Beach - 1.9 km / 1.2 mi
Playa Mujeres Golf Club - 2.8 km / 1.8 mi
El Meco Archaeological Site - 4.2 km / 2.6 mi
Arrecife El Meco Underwater Museum - 4.6 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6.4 km / 4 mi
El Niño Beach - 6.6 km / 4.1 mi
Garrafon Natural Reef Park - 8 km / 4.9 mi
Ultramar Ferry Puerto Juárez - 8 km / 5 mi
Gran Puerto Pier - 8.5 km / 5.3 mi
Museo Iconografico de la Carrera Panamericana - 8.7 km / 5.4 mi
Isla Mujeres Ferry Terminal - 9.9 km / 6.1 mi
Séptimo Día Adventist Church - 10.1 km / 6.3 mi
North Beach - 10.1 km / 6.3 mi
The preferred airport for Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN) - 28.4 km / 17.7 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Reservations are required for onsite COVID-19 testing
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • EarthCheck
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Location

Prolongacion Bonampak S/N Mz 1 Lt 10, Punta Sam, QROO 77400, Mexico