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1800 244 400 INTL. +61 3 8827 0770
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Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive

Punta Sam QROO
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Excellence Playa Mujeres - Adults Only All Inclusive, where relaxation is an art form, you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive property is 20 minutes drive to North Beach and 35 minutes drive to Langosta Beach.

Rejuvenate with premium bedding, complimentary high-speed WiFi, a private bathroom with premium toiletries, a fully-stocked minibar, air conditioning, cable & satellite channels, jetted bathtub and a private balcony, direct access to our luxury spa. Conveniences include a desk, bathrobes, wheelchair-accessibility, an in-room safe and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Renewable energy source - wind
  • Vegetarian breakfast available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • No single-use plastic straws
  • Pool umbrellas
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Free WiFi
  • Number of bars/lounges - 11
  • Number of poolside bars - 7
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 7
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Sailing on site
  • Fitness classes on site
  • Scuba diving on site
  • Rooftop terrace
  • On private beach
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Snorkeling on site
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Composting
  • Spa treatment room(s)
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 112
  • Elevator door width (inches) - 35
  • Registration desk height (inches) - 44
  • Water-efficient toilets only
  • Elevator door width (centimeters) - 90
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 11
  • Library
  • Golfing nearby
  • Snack bar/deli
  • Sauna
  • Free valet parking
  • Kayaking on site
  • Tennis on site
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No shows require payment in full, including taxes and service fee.

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Oregano, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 7 poolside bars.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mujeres Beach - 1 km / 0.6 mi
Punta Sam Ferry Terminal - 1.9 km / 1.2 mi
Punta Sam Beach - 1.9 km / 1.2 mi
Playa Mujeres Golf Club - 2.8 km / 1.7 mi
El Meco Archaeological Site - 4.3 km / 2.7 mi
Arrecife El Meco Underwater Museum - 4.6 km / 2.9 mi
El Niño Beach - 6.6 km / 4.1 mi
Ultramar Ferry Puerto Juárez - 8 km / 5 mi
Gran Puerto Pier - 8.4 km / 5.2 mi
Museo Iconografico de la Carrera Panamericana - 8.7 km / 5.4 mi
Isla Mujeres Ferry Terminal - 9.8 km / 6.1 mi
North Beach - 10 km / 6.2 mi
Séptimo Día Adventist Church - 10.1 km / 6.2 mi
Parador Fotográfico - 10.1 km / 6.3 mi
Isla Mujeres Cemetery - 10.2 km / 6.3 mi
The preferred airport for Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN) - 28.4 km / 17.6 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • EarthCheck
  • Cashless transactions are available
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Prolongacion Bonampak S/N Mz 1 Lt 10, Punta Sam, QROO 77400, Mexico
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Free WiFi
Vegetarian breakfast available
Free valet parking
Number of restaurants - 11
Number of outdoor pools - 7
Number of swim-up bars - 1