Hotel ARENA am Zoo

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Frankfurt Zoo - 0.3 km / 0.2 mi
European Central Bank - 0.6 km / 0.4 mi
Berger Strasse - 0.7 km / 0.4 mi
Museumsufer - 0.8 km / 0.5 mi
Museum MMK for Modern Art - 1.1 km / 0.7 mi
Frankfurt Cathedral - 1.2 km / 0.7 mi
Schirn Art Museum - 1.3 km / 0.8 mi
MyZeil - 1.3 km / 0.8 mi
Caricatura Museum Frankfurt - 1.3 km / 0.8 mi
Römerberg - 1.4 km / 0.8 mi
St. Paul's Church - 1.4 km / 0.9 mi
Frankfurt Christmas Market - 1.4 km / 0.9 mi
Frankfurter Römer - 1.4 km / 0.9 mi
Old Nicholas Church - 1.5 km / 0.9 mi
Frankfurt Historical Museum - 1.5 km / 0.9 mi
The nearest airports are:
Frankfurt Airport (FRA) - 22.1 km / 13.7 mi
Mainz (QFZ-Mainz Finthen) - 53.2 km / 33.1 mi
Frankfurt (HHN-Frankfurt - Hahn) - 134.2 km / 83.4 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.