Sofitel Auckland Viaduct Harbour

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Victoria Park - 0.3 km / 0.2 mi
ASB Waterfront Theatre - 0.4 km / 0.3 mi
Auckland Fish Market - 0.6 km / 0.4 mi
Victoria Park Market - 0.7 km / 0.4 mi
New Zealand Maritime Museum - 0.9 km / 0.5 mi
Sky Tower - 0.9 km / 0.6 mi
SkyCity Casino - 0.9 km / 0.6 mi
Queen Street Shopping District - 0.9 km / 0.6 mi
Princes Wharf - 1 km / 0.6 mi
Commercial Bay - 1 km / 0.6 mi
Kawakawa Bay - 1 km / 0.6 mi
La Cigale Market at Britomart - 1.1 km / 0.7 mi
High Street - 1.1 km / 0.7 mi
Auckland Ferry Terminal - 1.2 km / 0.7 mi
Queens Wharf - 1.2 km / 0.7 mi
The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL) - 27.4 km / 17 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed