Maya Tulum by G Hotels

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

At Maya Tulum by G Hotels, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
SFER IK - 1.3 km / 0.8 mi
Jaguar Park - 2 km / 1.2 mi
Ven a la Luz Sculpture - 2.1 km / 1.3 mi
Tulum National Park - 2.2 km / 1.3 mi
Jaguar Viewpoint Tulum - 2.2 km / 1.4 mi
Las Palmas Public Beach - 3.6 km / 2.2 mi
Hunab Lifestyle Center - 4.2 km / 2.6 mi
Playa Paraiso - 4.3 km / 2.6 mi
Sian Ka'an Biosphere Reserve - 5 km / 3.1 mi
Dos Aguas Park - 6.2 km / 3.9 mi
Holistika Art Walk - 6.6 km / 4.1 mi
Hospital de Tulum - 6.9 km / 4.3 mi
Cenote Calavera - 6.9 km / 4.3 mi
Temple of Doom - 7.3 km / 4.6 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 44.8 km / 27.9 mi

• Pool access available from 8:00 AM to 7:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• By ocean
• Noise-free rooms not guaranteed
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed