Casa Santiago Mayor

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Take advantage of the apartment's room service (during limited hours).

Featured amenities include express check-out, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nuestra Clinic - 0.4 km / 0.2 mi
Jaime Aparicio Pan American Sports Park - 0.8 km / 0.5 mi
Edificio De Colores - 1.2 km / 0.7 mi
Colombian Center for Professional Studies Foundation - 1.2 km / 0.8 mi
National School of Sports - 1.3 km / 0.8 mi
Rey David Clinic - 1.4 km / 0.9 mi
Colombia Clinic - 1.5 km / 0.9 mi
Medical Center Imbanaco Tower A - 1.6 km / 1 mi
Evangelista Mora Coliseum - 1.6 km / 1 mi
Palmetto Plaza Shopping Center - 1.7 km / 1 mi
Galeria Alameda - 1.7 km / 1.1 mi
Cali Ophthalmology Clinic - 2 km / 1.2 mi
Imbanaco Medical Center - 2.1 km / 1.3 mi
Olympic Stadium Pascual Guerrero - 2.1 km / 1.3 mi
Panamericano Park - 2.1 km / 1.3 mi
The preferred airport for Casa Santiago Mayor is Alfonso Bonilla Aragon Intl. Airport (CLO) - 24.1 km / 15 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• Parking height restrictions apply
• Noise-free rooms not guaranteed
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 110
• Pet max weight (per pet) in kg is 50
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.