Hyatt Zilara Cancun - Adults Only - All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
La Isla Shopping Mall - 1.2 km / 0.8 mi
El Sol de Cancun - 1.3 km / 0.8 mi
Cinemex La Isla Cancun - 1.3 km / 0.8 mi
Tequila Museum - 1.4 km / 0.9 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Isla Dorada - 1.7 km / 1 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi
Forum By The Sea Mall - 1.9 km / 1.2 mi
Forum Beach - 2 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Cancun Convention Center - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.2 km / 1.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi
Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• A car is recommended for transportation to and from this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Green Globe
• Car recommended

Pets

• Pets not allowed