Hotel El Lago by Luoxo

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees apply to children for items such as extra bedding and breakfast.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at el lago, a poolside bar/lounge where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Arequipa? This hotel has 53820 square feet (5000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Molino de Sabandia - 0.5 km / 0.3 mi
Los Ccoritos - 4.7 km / 2.9 mi
Mall Aventura Porongoche - 5 km / 3.1 mi
Parque Lambramani - 6 km / 3.7 mi
Arequipa Stadium - 6.3 km / 3.9 mi
National University of St Augustin of Arequipa - 6.8 km / 4.2 mi
Petroglifos de Toro Muerto - 7.1 km / 4.4 mi
Cerro Juli Convention Center - 7.4 km / 4.6 mi
Kartódromo Cerro Juli - 7.4 km / 4.6 mi
La Mansion del Fundador - 7.9 km / 4.9 mi
Melgar Stadium - 8.1 km / 5 mi
Mario Vargas Llosa House Museum - 8.5 km / 5.3 mi
Centro Cultural Peruano Norteamericano - 8.6 km / 5.3 mi
Mario Vargas Llosa Palace - 8.8 km / 5.5 mi
Society of Jesus Architectural Complex - 8.9 km / 5.5 mi
The nearest major airport is Arequipa (AQP-Rodriguez Ballon Intl.) - 17.9 km / 11.2 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from May 01 to December 31.
• Pool access available from 10:00 AM to 6:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.