Akumal Natura

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

You can enjoy a meal at Namaste serving the guests of Akumal Natura, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hekab Be Biblioteca - 1.6 km / 1 mi
Akumal Ecological Center - 1.8 km / 1.1 mi
Akumal Beach - 1.9 km / 1.2 mi
Half Moon Bay - 3.6 km / 2.2 mi
Yal-ku Lagoon - 4.1 km / 2.5 mi
Riviera Maya Golf Club - 4.9 km / 3 mi
Aktun Chen - 4.9 km / 3 mi
Xcacel Beach - 9.6 km / 6 mi
Xcacel-Xcacelito Sanctuary - 9.6 km / 6 mi
Xcacelito Beach - 9.6 km / 6 mi
Xel-Há Park - 11.6 km / 7.2 mi
Xpu-ha Beach - 13.7 km / 8.5 mi
Tajma Ha Cenote - 14 km / 8.7 mi
Ecopark Kantun Chi - 14.4 km / 8.9 mi
Dos Ojos Cenote - 14.5 km / 9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 55.2 km / 34.3 mi
Tulum Intl. Airport (TQO) - 67.7 km / 42.1 mi
Cancun Intl. Airport (CUN) - 93.3 km / 58 mi
The preferred airport for Akumal Natura is Cancun Intl. Airport (CUN).

• There is no hot water on site.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Contactless check-in is available
• Essential workers only - NO
• No hot water onsite
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed