Step into a world of family fun and comfort at Luciana Hotel & Beach Club, where every moment is designed to delight both kids and parents, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Maritime Terminal. This beach aparthotel is 20 minutes walk to Mamitas Beach and 15 minutes drive to Gran Coyote Golf.

Kids stay happy thanks to air conditioning, complimentary high-speed WiFi, in-room coffee & tea facilities and a private bathroom with premium toiletries, kid-friendly amenities and movie nights. Conveniences include an in-room safe and an iron and ironing board.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Number of stairs to reach property - 4
Wheelchair accessible – no
Beach umbrellas
Luggage storage
Multilingual staff
Change of bed sheets (on request)
Free beach club on site
24-hour front desk
Free WiFi
Number of bars/lounges - 1
Number of restaurants - 1
Number of outdoor pools - 1
Upper floors accessible by stairs only
Change of towels (on request)
Housekeeping on request
Smoke-free property
Terrace
Beach sun loungers
Year Built - 2002
Number of buildings/towers - 2
Total number of rooms - 22
Number of floors - 3

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

The check-in location differs from the property location. Check-in location: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Restaurant Playa Maya, a beachfront family restaurant which features a bar/lounge and an ocean view.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Frida Kahlo Museum - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Chabad Playa del Carmen - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.2 mi
Calle 12 - 0.4 km / 0.2 mi
Founders Park - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Portal Maya - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.5 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.6 km / 0.4 mi
Playacar Beach - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi
Cancun Intl. Airport (CUN) - 56.6 km / 35.2 mi
Tulum Intl. Airport (TQO) - 105.9 km / 65.8 mi

Pool access available from 9:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
No rollaway/extra beds available
Noise-free rooms not guaranteed
Essential workers only - NO
No elevators

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

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