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Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns

Cairns Queensland
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more
Shangri-La The Marina, Cairns is centrally located in Cairns, a 4-minute walk from Cairns Esplanade and 5 minutes by foot from Reef Fleet Terminal. This family-friendly hotel is 3.1 mi (5 km) from Centenary Lakes Botanic Gardens and 9.8 mi (15.8 km) from Skyrail Rainforest Cableway.

Make yourself at home in one of the 255 guestrooms featuring refrigerators and minibars. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Property Details

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Pool umbrellas
  • Number of meeting rooms - 18
  • Conference space size (meters) - 414
  • Limo or town car service available
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Internet access - wireless
  • Parasailing nearby
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Segway rental/tour nearby
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Ballroom
  • Vending machine
  • Health or beauty spa nearby
  • Express check-in
  • Skydiving nearby
  • Picnic area
  • Garden
  • Internet access in public areas - high speed
  • Wedding services
  • Boat tours nearby
  • Shopping mall on site
  • Private picnics
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 1
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 4456
  • Fence around pool
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 2:00 PM until midnight.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
ZOO To You HQ Wildlife Discovery Centre - 0.1 km / 0.1 mi
Cairns Marlin Marina - 0.3 km / 0.2 mi
Cairns Esplanade - 0.3 km / 0.2 mi
Reef Hotel Casino - 0.4 km / 0.2 mi
Esplanade Lagoon - 0.4 km / 0.3 mi
Reef Fleet Terminal - 0.4 km / 0.3 mi
Cairns Zoom and Wildlife Dome - 0.5 km / 0.3 mi
Michaelmas Cay - 0.6 km / 0.4 mi
Cairns Regional Gallery - 0.6 km / 0.4 mi
Cairns Night Markets - 0.7 km / 0.5 mi
The Cairns Museum - 0.8 km / 0.5 mi
Cairns Historical Society Museum - 0.8 km / 0.5 mi
The Cultural Place - 0.8 km / 0.5 mi
Reef Teach - 0.9 km / 0.6 mi
Cairns Convention Centre - 0.9 km / 0.6 mi
The preferred airport for Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS) - 7 km / 4.4 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Shield between guests and staff in main contact areas
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • Property does not require health documentation at check-in
  • Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night
We have included all charges provided to us by the property.


Other charges

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Self parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Pierpoint Road, Cairns, Queensland 4870, Australia