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Cielo Maya Beach Tulum

Cielo Maya Beach Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Embrace the ultimate seaside escape at Cielo Maya Beach Tulum, where golden sands meet five-star comfort, you'll be on the waterfront, just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. This beach hotel is 20 minutes drive to Xel-Há Park and 20 minutes drive to Tulum Mayan Ruins.

Wake up to ocean breezes with premium bedding, jetted bathtub, daily housekeeping, a fully-stocked minibar, complimentary high-speed WiFi, a private bathroom with premium toiletries, a private balcony, cable & satellite channels and streaming services. Conveniences include wheelchair-accessibility, bathrobes and an in-room safe.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Fishing nearby
  • Ziplining nearby
  • Beach umbrellas
  • Free reception
  • Television in common areas
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Arcade/game room
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Tours/ticket assistance
  • Beach towels
  • Boat tours on site
  • Area shuttle (surcharge)
  • Free cooked-to-order breakfast
  • Rooftop terrace
  • On private beach
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Handrails in stairways
  • Multilingual staff
  • Front desk (limited hours)
  • Mosquito nets
  • Playground on site
  • Number of restaurants - 1
  • Daily
  • Spa services on site
  • Ecotours nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Children's pool
  • Laundry facilities
  • Snorkeling on site
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • Bicycle rentals on site
  • Concierge services
  • Total number of rooms - 18
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at the hotel's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Soliman Bay - 0.1 km / 0.1 mi
Cenote Manatí - 0.1 km / 0.1 mi
Tulum National Park - 1 km / 0.6 mi
Jaguar Park - 1.3 km / 0.8 mi
LabnaHa Ecopark Adventures - 4.2 km / 2.6 mi
Maya Adrenaline - 4.3 km / 2.7 mi
Cenotes Labnaha - 4.5 km / 2.8 mi
Cenote Tortugas - 4.7 km / 2.9 mi
Tulum Letters - 6.7 km / 4.2 mi
Tulum Beer Spa - 6.8 km / 4.2 mi
Xcacelito Beach - 8.3 km / 5.2 mi
Xcacel-Xcacelito Sanctuary - 8.6 km / 5.4 mi
Tulum Tower - 9.1 km / 5.7 mi
Casa del Cenote - 9.5 km / 5.9 mi
Temple of the Descending God - 9.5 km / 5.9 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 51.7 km / 32.1 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • Onsite COVID-19 testing (PCR) is available
  • No rollaway/extra beds available
  • On bay
  • By ocean
  • Cashless transactions are available
  • Onsite COVID-19 testing (Antigen) is available
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

TanKah III, Mza 3, Lot. 36, Tulum, QROO 77760, Mexico
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