Hotel MyStays Otemae

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving after 10 PM must press the intercom by the front entrance to gain access to the front desk. Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 6 km away).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.
• The hotel does not provide daily housekeeping service for stays of 2 nights or more.
• Changes to reservations, including room types or number of guests, are not permitted.

Other details

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Osaka Museum of History - 0.8 km / 0.5 mi
Osaka Castle Park - 0.8 km / 0.5 mi
Tenjimbashi-Suji Shopping Street - 1.3 km / 0.8 mi
Nakanoshima Park - 1.5 km / 0.9 mi
Osaka Tenmangu Shrine - 1.6 km / 1 mi
Tenjinbashi-suji Shopping Arcade - 1.8 km / 1.1 mi
Osaka Castle - 1.8 km / 1.1 mi
Osaka Central Public Hall - 1.9 km / 1.2 mi
Utsubo Park - 1.9 km / 1.2 mi
Dotonbori - 2 km / 1.2 mi
Shinsaibashi-suji Shopping Street - 2.1 km / 1.3 mi
Osaka City Hall - 2.1 km / 1.3 mi
Osaka-jō Hall - 2.2 km / 1.4 mi
Amerikamura - 2.2 km / 1.4 mi
Orix Theater - 2.3 km / 1.4 mi
The nearest airports are:
Itami Airport (ITM) - 17 km / 10.6 mi
Kobe Airport (UKB) - 39.2 km / 24.3 mi
Kansai Intl. Airport (KIX) - 50.8 km / 31.6 mi

• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Unicode Support false
• No rollaway/extra beds available
• Parking height restrictions apply
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.