Krystal Ixtapa All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Palmar Beach - 0.3 km / 0.2 mi
Delfiniti - 0.5 km / 0.3 mi
Magic World Aquapark - 0.7 km / 0.4 mi
Magic World Aquatic Park - 0.7 km / 0.5 mi
Marina Ixtapa - 1.2 km / 0.7 mi
Marina Ixtapa Golf Club - 2.1 km / 1.3 mi
Vista Hermosa Beach - 2.6 km / 1.6 mi
Ixtapa Golf Course - 3 km / 1.9 mi
Quieta Beach - 7.1 km / 4.4 mi
Playa Azul Grand - 7.3 km / 4.5 mi
Playa Carey - 7.4 km / 4.6 mi
Sacrificio Beach - 7.4 km / 4.6 mi
Playa Contramar - 7.9 km / 4.9 mi
Varadero Beach - 8.1 km / 5.1 mi
Ixtapa Island - 8.1 km / 5.1 mi
The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.3 km / 11.4 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 9 AM to 8 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Onsite COVID-19 testing (PCR) is available
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Essential workers only - NO

Pets

• Pets not allowed