Porto Playa Condo Hotel & Beachclub

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Grab a bite to eat at ASI, one of the aparthotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Full breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Calle 12 - 0.2 km / 0.1 mi
Calle Corazón - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Mamitas Beach - 0.4 km / 0.2 mi
Pier Navega - 0.4 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Frida Kahlo Museum - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Mario Villanueva Stadium Madrid - 0.7 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.9 mi
The preferred airport for Porto Playa Condo Hotel & Beachclub is Cancun Intl. Airport (CUN).

• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• Onsite COVID-19 testing (PCR) is available
• Minimum age for COVID-19 test requirement: 5
• Property uses a professional cleaning service
• Noise-free rooms not guaranteed
• No front desk
• Onsite COVID-19 testing (Antigen) is available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Events/parties not allowed
• By ocean
• Parking height restrictions apply
• Beach nearby
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: USD 250 per stay