Surrender to tranquility the moment you step into Grand Erbil Hotel, where relaxation is an art form, you'll be within a 10-minute drive of 28 Panfilov Heroes Memorial Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This family-friendly hotel is 20 minutes drive to MEGA Park and 20 minutes drive to Hippodrome.

Rejuvenate with daily housekeeping, a private balcony, room service, air conditioning, jetted bathtub, mini-refrigerator, a 70-inch flat-screen TV and complimentary high-speed WiFi, direct access to our luxury spa. Conveniences include bathrobes, a phone, an in-room safe and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Dry cleaning/laundry service
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Banquet hall
Hardwood flooring in public areas
Gated community
Smooth flooring in public areas
Parking (limited spaces)
Wheelchair-accessible van parking
Number of meeting rooms - 1
Valet for wheelchair-equipped vehicle
Television in common areas
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Designated smoking areas
Number of indoor pools - 1
Tours/ticket assistance
Full-service spa
Free buffet breakfast
Airport transportation (surcharge)
Accessible airport shuttle
Luggage storage
Free breakfast
24-hour front desk
Playground on site
Number of restaurants - 2
Daily
Turkish bath/Hammam
Spa services on site
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Designated smoking areas (fines apply)
Sauna
Laundry facilities
Steam room
Children's club (free)
Elevator
Terrace
Wheelchair accessible path of travel
Year Built - 2014
Number of buildings/towers - 1
Total number of rooms - 67
Number of floors - 6

Check-in

Check-in is from 2:00 PM until 11:00 AM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Erbil, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
MEGA Park - 8.8 km / 5.5 mi
28 Panfilov Heroes Memorial Park - 9.3 km / 5.8 mi
Gabit Musrepov Kazakh Theatre for Children and Youth - 9.5 km / 5.9 mi
Hippodrome - 9.5 km / 5.9 mi
Green Bazaar - 9.7 km / 6 mi
Museum of Kazakh Musical Instruments - 9.8 km / 6.1 mi
Central Park of Culture and Leisure - 10.2 km / 6.3 mi
Zenkov Cathedral - 10.6 km / 6.6 mi
Almaty Cathedral - 10.7 km / 6.7 mi
Almaty Zoo - 10.9 km / 6.8 mi
St Nicholas Cathedral - 11.1 km / 6.9 mi
Nedelka Park - 11.3 km / 7 mi
Almaty Opera House - 11.3 km / 7.1 mi
Aqua Park - 12.1 km / 7.5 mi
Geology Museum - 12.2 km / 7.6 mi
The nearest major airport is Almaty (ALA-Almaty Intl.) - 6.8 km / 4.3 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
Essential workers only - NO

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: KZT 5000.00 per stay

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: KZT 3000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Sauranbaeva Str. 5, Almaty, 050-0011, Kazakhstan

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