Hotel Victoria Gran Meliá

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at Victoria Grand Café, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palma de Mallorca? This hotel has 5597 square feet (520 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gomila Square - 0.1 km / 0.1 mi
Paseo Maritimo - 0.1 km / 0.1 mi
Auditorium de Palma de Mallorca - 0.7 km / 0.4 mi
Bellver Castle - 0.8 km / 0.5 mi
Pueblo Espanol - 1.4 km / 0.9 mi
Porto Pi Centro Comercial - 1.4 km / 0.9 mi
Port of Palma de Mallorca - 1.5 km / 0.9 mi
Mallorca Casino - 1.6 km / 1 mi
Feixina Park - 1.6 km / 1 mi
Municipal Market of Santa Catalina - 1.7 km / 1.1 mi
Lonja de Palma de Mallorca - 2 km / 1.3 mi
Es Baluard Museum of Modern and Contemporary Art - 2.1 km / 1.3 mi
Parc de la Mar - 2.3 km / 1.4 mi
Parque del Mar - 2.3 km / 1.4 mi
Passeig del Born - 2.3 km / 1.4 mi
The preferred airport for Hotel Victoria Gran Meliá is Palma de Mallorca Airport (PMI) - 12.6 km / 7.9 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Ecostars
• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• On bay
• Essential workers only - NO

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.