Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Grand Palladium White Sand Resort & Spa All Inclusive

Grand Palladium White Sand Resort & Spa All Inclusive

Kantenah QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from June 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:

  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Your green getaway begins at Grand Palladium White Sand Resort & Spa All Inclusive, proving that responsible travel can be luxuriously comfortable, you'll be 15 minutes drive to Akumal Beach and 45 minutes drive to Xel-Há Park. This all-inclusive property is 30 minutes drive to Half Moon Bay and 55 minutes drive to Soliman Bay.

Relax sustainably with room service, daily housekeeping, air conditioning, a private balcony, complimentary high-speed WiFi, a private bathroom with premium toiletries, a 32-inch flat-screen TV and jetted bathtub, in our eco-certified rooms. Conveniences include wheelchair-accessibility, bathrobes, a phone, an in-room safe, an iron and ironing board and a desk.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 hot tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of hot tubs - 5
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 6
  • Number of swim-up bars - 2
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Scuba diving on site
  • On private beach
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Mosquito nets
  • Evening entertainment
  • Daily
  • Segway rental/tour on site
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Snorkeling on site
  • Fitness facilities
  • Basketball on site
  • Games
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Beach umbrellas
  • Express check-in
  • Meeting rooms
  • Windsurfing nearby
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Boat tours on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Miniature golf on site
  • Children's games
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Children's club
  • Business center
  • 24-hour front desk
  • Archery on site
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 5
  • Racquetball/squash on site
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Waterslide
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xpu-ha Beach - 7.4 km / 4.6 mi
Tajma Ha Cenote - 7.5 km / 4.6 mi
Akumal Beach - 7.6 km / 4.7 mi
Ecopark Kantun Chi - 7.8 km / 4.9 mi
Cenote Cristalino - 8.2 km / 5.1 mi
Cenote Azul - 8.3 km / 5.2 mi
Cenote Jardín del Eden - 9 km / 5.6 mi
Chikinha Cenote - 9.4 km / 5.8 mi
Puerto Aventuras Golf Club - 10.5 km / 6.5 mi
Puerto Aventuras Marina - 11.1 km / 6.9 mi
CEDAM Museum - 11.1 km / 6.9 mi
Hekab Be Biblioteca - 11.2 km / 6.9 mi
Fatima Bay - 11.4 km / 7.1 mi
Akumal Ecological Center - 11.4 km / 7.1 mi
Oasis Beach - 11.7 km / 7.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 48.6 km / 30.2 mi
Tulum Intl. Airport (TQO) - 72.3 km / 44.9 mi
Cancun Intl. Airport (CUN) - 86.2 km / 53.5 mi
The preferred airport for Grand Palladium White Sand Resort & Spa All Inclusive is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • EarthCheck
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night
We have included all charges provided to us by the property.

Location

Carr Federal Chetumal - Puerto Juarez, Kantenah, QROO 77710, Mexico
See all nearby
Free WiFi
Free breakfast
Free self parking
Number of restaurants - 5
Children's pool
Number of swim-up bars - 2