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Grand Palladium White Sand Resort & Spa All Inclusive

Grand Palladium White Sand Resort & Spa All Inclusive

Kantenah QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Grand Palladium White Sand Resort & Spa All Inclusive in Kantenah, you'll be 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park. This upscale property is 6.9 mi (11.1 km) from Puerto Aventuras Marina and 8.2 mi (13.1 km) from Half Moon Bay.

Make yourself at home in one of the 264 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 spa tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 5
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 6
  • Number of swim-up bars - 2
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Scuba diving on site
  • On private beach
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Multilingual staff
  • Conference center
  • Evening entertainment
  • Daily
  • Segway rental/tour on site
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Snorkeling on site
  • Fitness facilities
  • Basketball on site
  • Games
  • Wheelchair accessible (may have limitations)
  • Beach umbrellas
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Arcade/game room
  • Hiking/biking trails on site
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Boat tours on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Miniature golf on site
  • Children's games
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Children's club
  • Business center
  • 24-hour front desk
  • Archery on site
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 1
  • Racquetball/squash on site
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Waterslide
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and a security system

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita, a theme restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xpu-ha Beach - 7.4 km / 4.6 mi
Tajma Ha Cenote - 7.5 km / 4.6 mi
Akumal Beach - 7.6 km / 4.7 mi
Ecopark Kantun Chi - 7.8 km / 4.9 mi
Cenote Cristalino - 8.2 km / 5.1 mi
Cenote Azul - 8.3 km / 5.2 mi
Cenote Jardín del Eden - 9 km / 5.6 mi
Chikinha Cenote - 9.4 km / 5.8 mi
Puerto Aventuras Golf Club - 10.5 km / 6.5 mi
Puerto Aventuras Marina - 11.1 km / 6.9 mi
CEDAM Museum - 11.1 km / 6.9 mi
Hekab Be Biblioteca - 11.2 km / 6.9 mi
Fatima Bay - 11.4 km / 7.1 mi
Akumal Ecological Center - 11.4 km / 7.1 mi
Oasis Beach - 11.7 km / 7.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 48.6 km / 30.2 mi
Tulum Intl. Airport (TQO) - 72.3 km / 44.9 mi
Cancun Intl. Airport (CUN) - 86.2 km / 53.5 mi
The preferred airport for Grand Palladium White Sand Resort & Spa All Inclusive is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • EarthCheck
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Individually-wrapped food options are available for lunch
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carr Federal Chetumal - Puerto Juarez, Kantenah, QROO 77710, Mexico